Yes. You can have a separate calling plan for each port on your telephone adapter. For example, you can have a 500 minute plan to Europe and an unlimited plan to the U.S. and Canada  with the other port.

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Toll-free calls are treated as regular calls. If you have an unlimited plan to the U.S./Canada, you will not be charged for calls to toll-free numbers.

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If you have a monthly calling plan, 1-to-All to1-to-All calls are free.

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International rates vary by calling plan.

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With a Pay-As-You-Go plan, you simply add funds to your account and make calls. All calls will deduct from your balance according to your rate plan. Your funds will never expire as long as you make at least one call every 120 days. For your convenience, an optional auto-recharge feature ensures that you never run out of funds. Pay-As-You-Go is not available in the U.S.

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No. Unused minutes do not rollover to the next month.

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Your Pay-As-You-Go funds will not expire as long as you make at least one call every 120 days.

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Simple installation instructions and a Getting Started Guide are included with your telephone adapter.

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A broadband Internet connection is a cable modem, DSL, T1, T3, LAN, WAN or any other high-speed, “always on” connection. If you have a modem in your computer that needs to dial an access number to connect to the Internet, then you do not have a broadband connection.

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A telephone adapter is a device about the same size as an answering machine that allows you to connect your phone to your broadband Internet connection. The 1-TO-ALL telephone adapter is designed for use with 1-to-All network.

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At this time, you must use 1-TO-ALL telephone adapter from 1-to-All network. This telephone adapter has special firmware that is required to use the 1-to-All service.

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No. In addition to being a telephone adapter, the 1-TO-ALL Adaptor is also a router. This allows your Internet connection to be shared between your 1-to-All service and your computer.

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Yes. Plug your phone (cordless or wired) into the 1-TO-ALL telephone adapter, pick up the handset, and dial when you hear the dial tone.

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Yes. Any standard phone will work with 1-to-All.

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With the 1-To-All Wireless Phone, you can make calls with your 1-to-All service over Wi-Fi networks. You can order the 1-To-All Wireless Phone when you sign up for 1-to-All.
 
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No. To use the 1-to-All service you simply need a broadband Internet connection, a telephone adapter, and a standard telephone.

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No. You do not use a computer to make calls with 1-to-All. You will, however, need a computer with Web browser to use the online account center and to make any configuration changes to your telephone adapter. (We recommend using Microsoft Internet Explorer version 5.0 or higher.)

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Yes.

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Yes. If you connect to the Internet through a USB modem, you will need to use Internet Connection Sharing (ICS). ICS is a feature of Windows 2000 and Windows XP that allows the Internet connection used by one computer to be shared with other computers/devices.

The computer that will be sharing will need to be on when you are using 1-to-All and should already be connected to the Internet. This computer should also have an available Ethernet port to connect to the 1-TO-ALL Adaptor. If you use ICS, your call quality will be affected if you use your computer while making a call.

Follow these instructions to set up Internet Connection Sharing:

1. On the computer that will be sharing, click Start in the Windows taskbar, then click Control Panel.
2. Double-click the Network Connections icon, then right-click your current Internet connection and select Properties from the menu.
3. Click the Advanced tab. You should see the option to "Allow other network users to connect through this computer's Internet connection." Check this box.
4. In the Home networking connection dropdown menu, choose the network card that is connected to the adaptor. You should now be able to share your Internet connection with your adaptor.

If you have installed Windows XP Service Pack 2 (SP2), you may also need to disable the Windows Firewall, which is on by default.

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Please follow the steps below if you need to assign a static IP address to your 1-TO-ALL telephone adapter:

1. Connect your telephone adapter and telephone to your broadband network according to the instructions included with the adapter.
    
2. Pick up the telephone handset and dial ***1. You will hear an announcement which tells you the IP address currently associated with the telephone adapter. Write down the IP address and hang up the telephone handset.
   Note: Dialing ***1 will work even if you do not hear a dial tone.
    
3. Open a Web browser (Internet Explorer, for example) on a computer that is connected to the same network as the telephone adapter.
    
4. In the Web browser, type the IP address in the Address box and press the Enter key. A dialog box requesting a User ID and Password will be displayed.
    
5. Enter admin for the User ID and n2p for the Password and then press the Enter key. The 1-TO-ALL adaptor Web Management Tool home page will be displayed.
    
6. Click the Network Configuration link on the left side of the page. The Network Configuration page will be displayed.
    
7. On the Network Configuration page, make the following changes:
   • Disable DHCP by clicking the Enable DHCP checkbox to remove the "x."
   • In the IP Address field, enter the IP address.
   • In the Subnet Mask field, enter the subnet mask value.
   • In the Default Gateway field, enter the default gateway address.
   • In the Primary DNS Server field, enter the primary DNS server address.
   • In the Secondary DNS Server field, enter the secondary DNS server address, if applicable.Click the Save & Reboot button. Your changes will be saved, and the telephone adapter will restart.
   
   Note: If you do not know your Subnet Mask, Default Gateway, Primary DNS Server, and Secondary DNS Server, please contact your broadband service provider.
    
8. During the reboot process, the telephone adapter's "RUN" LED will blink rapidly. It may take up to 10 minutes to complete the process.
    
9. Setup is complete when the "RUN" LED stops blinking and remains a steady green. You should now hear a dial tone when you pick up the telephone receiver.

Yes. Your 1-to-All service can travel with you. Your phone works wherever you have your telephone and adapter plugged into a broadband Internet connection -- whether you are home or traveling somewhere else in the world.

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Yes. You can send faxes by connecting a fax machine to the router version of the 1-TO-All telephone adapter. No modifications need to be made to your telephone adapter or to your 1-to-All account.

Please note the following requirements for faxing with 1-to-All:

• Fax is only available through the router version of the 1-TO-ALL telephone adapter. The 1-TO-ALL telephone adapter without router and the 1-TO-ALL Wi-Fi Phone do not support fax.
• You must have a high bandwidth broadband connection. Sending faxes requires 70K of bandwidth. Simultaneous calling and faxing requires 100-170K of bandwidth. If you are not sure whether you have enough bandwidth for faxing, you can do an Internet search for "bandwidth test" and find web sites that will measure your connection speed.

You must connect the fax machine to a port on the 1-TO-ALL telephone adapter that is already associated with a calling plan. For example, if you have one calling plan, you will need to connect the fax machine to Port 1 on the adapter. Before connecting the fax machine, you must disconnect the telephone from Port 1.

If you send faxes frequently, we suggest adding a calling plan to your 1-to-All account. This will allow you to keep your fax machine permanently connected to the Port 2 of your 1-TO-ALL adapter.

You can reach our customer support at this phone numbers: 1-310-601-4314

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To reach us by e-mail, support@1-to-all.com. Our customer support team is available every day of the year and will reply to your inquiry within 24 hours.

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If your 1-TO-ALL telephone adapter or 1-TO-ALL Wi-Fi Phone is defective, it may be returned within 7 days from the date of purchase, and we will exchange it for a new one.

Before you return your device, please make sure you have followed the set up instructions correctly.

If you are still experiencing problems, contact our Customer Support for further instructions.

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