The #1 Business Messaging Platform
Unify communication channels and make messaging a tool for marketing, sales, support & engineering.
Shared Inbox
Collaborate and respond lightning fast
Co-operate on conversations and deliver amazing customer experiences, faster.
Email & Desktop Notifications
Send & Read Receipts
Comments (Note) & @mentions
Chat Assignment & Transfer
Canned Responses (Snippets)
Shared & individual inboxes
Multiple Roles: Admin, Manager, Agent
Granular Permission Control
360° Customer View
All your customer chats in one place
A single-story for every customer from one source, no matter the channel.
Contact Import
Omni-channel Chat History
Contact & Segment Manager
Tagging & Custom Fields
Real-time Analytics Dashboard
Chat Automation
Message more, work less
Easy automations like tagging, assigning or even replying to messages.
Greeting & Away Message
Automatic Contact Assignment
Automated Surveys
Trigger-based Rules
Bulk Messaging Broadcast
Channels & Integrations
Completely connected to your business
Unify business messaging and turn conversations into data that powers your business.
Web Chat & Messaging Apps
Zapier Integration
Dialogflow Integration
Contacts & Messages API
